Refund policy
Refund & Exchange Policy
We want you to be completely satisfied with your purchase. If you wish to request a refund or exchange, you may do so within 7 days of receiving your order.
To be eligible for a refund or exchange:
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The item must be unused, unworn, and in its original condition.
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All original packaging, tags, and accessories must be included.
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Proof of purchase is required.
Please note:
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Refunds and exchanges requested after 7 days of delivery cannot be accepted.
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Shipping fees are non-refundable.
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Customers are responsible for all shipping costs associated with returns and exchanges, unless the item received is defective or incorrect.
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For hygiene and quality assurance reasons, customized or personalized items cannot be returned or exchanged unless they arrive damaged or faulty.
We recommend inspecting your order upon delivery. If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of receiving your order so we can resolve the issue as quickly as possible.